It may happen that you want to return an order. Perhaps because you don't like the product or there is another reason why you would not want the order anyway. Whatever the reason, you have the right to cancel your order up to 14 days after receipt without giving a reason.

You have the right to cancel your order up to 14 days after receipt without giving a reason, provided the seal has not been broken. If the seal is broken, your order will be definitive and can no longer be returned. If you use your right of withdrawal, you have another 14 days after your cancellation to return your product. You will then be credited with the full order amount including shipping.

The costs for returning from your address to our address are for your own account. You can find these costs on the website of the carrier from your choice. If you make use of your right of withdrawal, the product with all supplied accessories and - if reasonably possible - in the original condition and packaging will be returned to us.

To make use of this right you can contact us. We will then refund the order amount due within 14 days after registering your return, provided that the product has already been received in good order. Click here to download a return form as a PDF format. If you do not have an Adobe PDF reader, you can download it here for free from the official Adobe website.

Please note! Products specially ordered for you can unfortunately not be returned.