QSP Products highly values your privacy. We therefore only process data that is necessary for (improving) our services and handle the information we collect about you and your use of our services with care. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services provided through it by QSP Products. The effective date of these terms is 01/03/2020. Upon publication of a new version, all previous versions become invalid. This privacy policy describes which data we collect about you, how this data is used, and with whom and under what conditions this data may be shared with third parties. We also explain how we store your data, how we protect it against misuse, and what rights you have regarding the personal data you provide to us.
If you have any questions regarding our privacy policy, please contact our privacy representative. You will find the contact details at the end of this privacy policy.
Cookies
This website uses cookies (small text files placed on your computer) to help analyze how users use the site. The information generated by cookies about your use of the website may be transferred to secure servers owned by QSP Products or those of a third party. We use this information to track how you use the website, compile reports on website activity, and provide other services relating to website activity and internet usage.
There are various types of cookies, including:
Functional cookies: these cookies are necessary for the website to function properly.
Analytical cookies: these cookies provide insight into website usage and how you found the website.
Marketing cookies: these cookies are used to track visitor browsing behavior in order to provide personalized offers.
Disabling Cookies
Most browsers are set to accept cookies by default, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services on our website and other websites may not function properly if cookies are disabled in your browser.
Purpose of Data Processing
General Purpose of Processing
We use your data solely for the purpose of providing our services. This means that the purpose of processing is always directly related to the assignment you provide to us. We do not use your data for targeted marketing purposes. If you share data with us and we use this data to contact you at a later date for reasons other than your request, we will ask for your explicit consent. Your data will not be shared with third parties except where necessary to meet accounting and other administrative obligations. These third parties are all bound to confidentiality under agreements with us or by legal obligations.
Automatically Collected Data
Data automatically collected by our website is processed with the aim of further improving our services. This data, for example your IP address, web browser and operating system, is not considered personal data.
Cooperation with Fiscal and Criminal Investigations
In certain cases, QSP Products may be legally required to share your data in connection with governmental fiscal or criminal investigations. In such cases, we are obliged to comply, but we will resist such requests within the limits of the law where possible.
Retention Periods
We retain your data for as long as you are a customer of ours. This means we keep your customer profile until you indicate that you no longer wish to use our services. If you notify us of this, we will also interpret it as a request to be forgotten. Due to applicable administrative obligations, we are required to retain invoices containing your personal data for the legally required period. However, employees will no longer have access to your customer profile or documents created as part of your assignment.
Your Rights
Under applicable Dutch and European legislation, you have certain rights regarding the personal data processed by or on behalf of us. Below we explain these rights and how you can exercise them. To prevent misuse, we generally send copies of your data only to the email address already known to us. If you wish to receive the data at a different email address or by post, we may ask you to identify yourself. We keep records of completed requests and, in the case of deletion requests, we retain anonymized records. All copies of data are provided in a machine-readable format used within our systems. You always have the right to file a complaint with the Dutch Data Protection Authority if you believe we are processing your personal data incorrectly.
Right of Access
You always have the right to access the data we process that relates to you or can be traced back to you. You may submit a request to our privacy representative. You will receive a response within 30 days. If your request is approved, we will send a copy of all data we hold about you to the email address known to us, together with an overview of the processors handling this data and the categories under which it is stored.
Right to Rectification
You always have the right to have the data we process that relates to you corrected. You may submit a request to our privacy representative. You will receive a response within 30 days. If your request is approved, we will send confirmation to the email address known to us that the data has been updated.
Right to Restrict Processing
You always have the right to restrict the processing of data relating to you. You may submit a request to our privacy representative. You will receive a response within 30 days. If your request is approved, we will confirm via the email address known to us that the data will no longer be processed until you lift the restriction.
Right to Data Portability
You always have the right to have the data we process transferred to another party. You may submit a request to our privacy representative. You will receive a response within 30 days. If your request is approved, we will provide copies of all data relating to you that we or third parties acting on our behalf have processed. In such cases, we may no longer be able to continue providing our services because the secure linking of databases can no longer be guaranteed.
Right to Object and Other Rights
In applicable cases, you have the right to object to the processing of your personal data by or on behalf of QSP Products. If you object, we will immediately suspend processing pending the resolution of your objection. If your objection is justified, we will provide copies of the data we process and permanently cease processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe otherwise, please contact our privacy representative.
Sub-processors
To fully provide our services, we use sub-processors. These include shipping partners, suppliers or repair providers, product support providers, payment partners, trade information agencies, IT service providers, and review collection services. For example, we use Google Analytics for website statistics, and your order may be delivered by PostNL, UPS or DHL.
These sub-processors only receive the personal data relevant to the services they provide. These parties process data only within the European Union or are participants in recognized international data protection frameworks and take appropriate measures to ensure secure data processing. Parties granted access to your data may only use it to provide services on behalf of QSP Products.
If you would like more information about our sub-processors, please feel free to contact us. An overview of our sub-processors can be found on this page.
Changes to this Privacy Policy
We reserve the right to amend this privacy policy at any time. However, you will always find the most recent version on this page. If changes to the privacy policy affect how we process data already collected about you, we will notify you by email.
Contact Details
QSP Products
Schutweg 25
5145 NP Waalwijk
The Netherlands
Telephone: +31(0)416 348 996
Email: info@qspproducts.com
4434